FAQ

FAQ - Cognitive Hair Academy

Frequently Asked Questions

Find answers to common questions about our Academy courses, bookings, and more.

Course Information

What experience level are the courses suitable for?

Our courses are designed for various skill levels. Students should have some basic training. Our courses are aimed at professionals looking to refine specific techniques.

How many students are in each course?

We keep our class sizes small to ensure personalised attention. Most courses have a maximum of 5 students, while some courses may have even smaller groups.

Do I need to bring my own tools?

Yes, you should bring your own cutting tools. We recommend bringing tools you're comfortable with to maximise your learning experience. We do also have some combs, clips and texture razors available to purchase.

Who are your educators?

All courses are taught by Sean Moore, who has over 15 years of experience teaching in the hair industry. Sean has trained at prestigious academies like HOB Academy and Menspire, and has taught internationally across more than 20 countries.

Why should I choose Cognitive Hair Academy over another academy?

Cognitive Hair Academy offers a unique approach to hair education through our philosophy of thought, feeling, and practical experience. We provide:

  • Small class sizes for personalised attention
  • Practical, hands-on learning in all courses
  • A clear, minimalist approach without industry noise
  • Education focused on building confidence through understanding

Our approach strips away the noise and delivers pure, focused industry education. What you see is what you get - no distractions, just enjoyable education that works.

Who are your students?

Our students come from diverse backgrounds in the hair industry. They include:

  • Salon stylists looking to enhance their technical skills
  • Barbers wanting to expand their service offerings
  • Salon owners seeking to elevate their team's capabilities
  • Recent graduates looking to build confidence and practical skills
  • Experienced professionals wanting to refresh their techniques

Whether you're just starting your career or have years of experience, our courses are designed to meet you at your skill level and help you grow.

How long are your courses?

We offer courses in various formats to suit different learning needs:

  • 1-1 Education: Customised sessions
  • Form Foundations: 4-day intensive course
  • Clipper Course: 2-day intensive course
  • Online courses: Self-paced learning

Course durations are designed to provide comprehensive education while respecting your time commitments.

Where is your Academy located?

London, United Kingdom. Our academy can be reached from London Kings Cross St Pancras in as little as 16 minutes with other nearby transport links at Archway and Finsbury Park.

English is not my first language. Can I still take courses?

Yes, absolutely. We welcome students from all backgrounds and have experience teaching internationally. Our hands-on approach to education means that many techniques are demonstrated visually, making them accessible regardless of language proficiency.

If you have specific concerns about language barriers, please contact us before booking so we can discuss any accommodations that might help enhance your learning experience.

What should I bring with me?

We will provide note books, pens and mannequins for in-person courses. Students just need to bring:

  • Your cutting tools (scissors, combs, clips, etc.)
  • Any styling tools you regularly use
  • A positive attitude and willingness to learn

Bookings & Payments

How do I book a course?

Courses can be booked directly through our website. Simply navigate to the course page, select your preferred date, and follow the checkout process. You'll receive a confirmation email with all necessary information.

Bespoke 1-1 Education and In Salon Education services are enquiry only. Please complete the form on the course page and we will contact you shortly.

What is your cancellation policy?

Cancellations made more than 30 days before the course date will receive a full refund minus a small administration fee. Cancellations within 30 days are eligible for a 50% refund. No refunds are available for cancellations within 14 days of the course date, but you may transfer your booking to another date or person.

Online Courses

How long do I have access to online course materials?

All our online courses come with lifetime access to the course materials, allowing you to revisit the content whenever you need a refresher. Please read our terms of service for more information.

How do I access my online courses?

You can access your purchased courses through our online academy. Click the button below to view your courses:

ACCESS MY COURSES

If you are still unable to access your course, please contact sean@cognitivehairacademy.com and we will get you access to the course within 24 hours.

Available Languages

English instruction with full support in:

  • Spanish
  • Portuguese
  • Italian
  • Polish
  • Ukrainian
  • Greek
  • Malay
  • Arabic

Our courses include:

  • Translated subtitles for all video content
  • Written transcripts in each language

Still have questions?

Contact us directly and we'll be happy to help with any other questions you might have.

CONTACT US