FAQ

Cognitive Hair Academy - FAQ

Frequently Asked Questions

Find answers to common questions about our Academy courses, bookings, and more.

Online Courses

How do I access my online courses?

Access your courses through our online academy. Click the button below to view your courses:

ACCESS MY COURSES

If you cannot access your course, contact sean@cognitivehairacademy.com and we will provide access within 24 hours.

How long do I have access to online course materials?

All online courses come with lifetime access, allowing you to revisit content whenever needed. Please read our terms of service for more information.

Available Languages

English instruction with full support in:

  • Spanish
  • Portuguese
  • Italian
  • Polish
  • Ukrainian
  • Greek
  • Malay
  • Arabic

Courses include translated subtitles and written transcripts in each language.

Course Information

What experience level are the courses suitable for?

Courses are designed for various skill levels. Students should have basic training. Our courses target professionals looking to refine specific techniques.

How many students are in each course?

We keep class sizes small for personalised attention. Most courses have a maximum of 5 students.

Do I need to bring my own tools?

Yes, please bring:

  • Scissors
  • Cutting Comb
  • Sectioning Clips
  • Waterspray
  • Hairdryer
  • Vess brush

If you do not have these tools some are available to purchase.

Why choose Cognitive Hair Academy?

We offer a unique approach through our philosophy of thought, feeling, and practical experience. We provide:

  • Small class sizes for personalised attention
  • Practical, hands-on learning
  • Clear, minimalist approach without industry noise
  • Education focused on building confidence through understanding

Pure, focused industry education. What you see is what you get.

Where is your Academy located?

London, United Kingdom. Reachable from Kings Cross St Pancras in 16 minutes with nearby transport at Archway and Finsbury Park.

Bookings & Payments

How do I book a course?

Book directly through our website. Navigate to the course page, select your date, and follow checkout. You'll receive confirmation with all details.

Bespoke 1-1 and In Salon services are enquiry only. Complete the form on the course page.

What is your cancellation policy?

Cancellations 30+ days before receive full refund minus admin fee. Within 30 days: 50% refund. Within 14 days: no refund but may transfer booking.

Do you offer international workshops?

Yes, Sean teaches internationally through workshops, seminars, and private training sessions. He has taught in over 20 countries worldwide.

LEARN MORE ABOUT INTERNATIONAL SERVICES

Still have questions?

Contact us directly and we'll be happy to help.

CONTACT US